GSA - U.S. General Services Administration Federal Relay Service

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What is the Federal Relay ?

Federal Relay was established under Public Law 100-542, the Telecommunications Accessibility Act of 1988. Federal Relay is a Federal Government service, which utilizes the FTS2001 network in order to allow Federal employees who are deaf, hard-of-hearing, deaf/blind and or have speech disabilities equal communication access. Federal Relay broadens employment and advancement opportunities for individuals with disabilities.

Existing and New Features available through Federal Relay:

FedTRS (TTY, ASCII, Voice, VCO, HCO and Spanish)

- VCO to VCO

- VCO to TTY

- HCO to HCO

- Two-line VCO

FedVRS – Video Relay Service

FRSO – Relay Online

FedRCC – Relay Conference Captioning

Federal CapTel – Captioned Telephone

Note: You will be leaving FRS Web Site while visiting all these above links. Please use the back button on the browser to return to Federal Relay Service site.

Where can I use Federal Relay?

Federal Relay is accessible domestically from work or home (fifty states, U.S. Territories/Possessions, Guam, Puerto Rico, the U.S. Virgin Islands, the Northern Marianas, and the District of Columbia). There is no cost for the end-user to use Federal Relay and no domestic toll (long distance) charge for calls made anywhere in the United States.

FRS communication asst image with a person typing

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