spacer
GSA Logo U.S. Flag U.S. Flag
Skip Navigation Bar Home           spacer spacer
spacer   spacer   spacer
spacer
spacer
spacer
spacer   spacer
spacer

We help federal agencies better serve the public by offering, at best value, superior workplaces, expert solutions, acquisition services and management policies.
GSA
spacer
spacer
spacer
spacer Contact the FTS Office Nearest You
spacer
spacer
spacer
spacer
spacer Directions to WillowWood
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
   Find a Regional Office
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
spacer
 

 

spacer


For voice carryover users

Voice Carry-Over (VCO) allows deaf or hard-of-hearing people who prefer to use their own voice to speak directly to the party they are calling. The CA will type the voiced responses back to the VCO user who can read the typed messages across the TTY screen.

  1. Dial FRS 1-800-877-8339.
  2. FRS will reply with "FRS CA (number), F or M (for female/male) NUMBER CALLING PLS GA."
  3. Type in the area code, telephone number, and the agency you are calling from or to. Then type "VCO PLEASE GA."


  4. The CA will make the connections with the other party and will type "VOICE NOW GA". When you finish speaking say "GA" to allow the CA to signal the other person when to speak. The CA will type the other party's spoken words to you.

Federal Relay Service (FRS) logo

 
spacer
Accessibility Aids Cookies Privacy and Security Policy Help Tell Us What You Think
   
Also of Interest
   
White House FirstGov USA Freedom Corps