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For hearing carryover users

Hearing Carry-Over (HCO) allows speech-disabled users with normal hearing to listen to the person they are calling. The HCO user types his/her conversation for the CA to read and voice to the standard telephone user.

  1. Dial FRS 1-800-877-8339.
  2. FRS will reply with "FRS CA (number), F or M (for female/male) number calling pls GA."
  3. Type in the area code, telephone number, and the agency you are calling from or to. Then type "HCO PLEASE GA."
  4. The CA will make the connections and will voice your typed message to the called party. After you type "GA", pick up the handset to listen to the other person's spoken reply.

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