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Federal Captioned Telephone (or CapTel™ for short) is a new
technology that allows people to receive word-for-word captions
of their telephone conversations. It is similar in concept to Captioned
Television, where spoken words appear as written text for viewers
to read. The CapTel phone looks and works like any traditional phone,
with callers talking and listening to each other, but with one very
significant difference: captions are provided live for every phone
call. The captions are displayed on the phone’s built-in screen
so the user can read the words while listening to the voice of the
other party. If the Federal CapTel phone user has difficulty hearing
what the caller says, he can read the captions for clarification.
For more information visit Federal Captioned Telephone
- Federal CapTel.
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